This article is an extract based on OHPI’s Annual Report for the 2016 Financial Year. Return to the Report. Reporting Tool

fahOHPI’s online reporting tool was launched by the Hon Paul Fletcher MP on behalf of the Minister for Communications, Hon Malcolm Turnbull MP, in Sydney in December 2014. The software aims to make social media companies publicly accountable for their performance in removing hate. It does this by allowing users to report hate content they see in social media so both the content, and the company’s responses to it, can be monitored and made public. The software accepts reports related to a wide variety of types of content on Facebook, YouTube and Twitter. currently has 876 registered users and has received 5633 reports which relate to 4245 unique items of online hate.

17nov16_fah is recognised as innovative and cutting edge. In January 2016 Prof. David Alan Grier from George Washington University, a Fellow of the IEEE for his contribution to crowdsourcing, wrote that OHPI was “following the best practices of crowdsourced identification” and that he recommended OHPI strongly. In November 2015 the UNESCO report “World Trends in Freedom of Expression and Media Development: Special Digital Focus 2015” called an “innovative tool” for both “keeping track of hate speech across social networks” and tracking “how different companies regulate” hate speech. In December 2015 we presented in the United Nations in New York at the United Nations Alliance of Civilizations (UNAOC) conference “Tracking Hatred: An International Dialogue on Hate Speech in the Media”. The system was greatly praised by both experts and diplomats in attendance. The software has since been demonstrated multiple times, including the first US based presentation which took place in August 2016 at MIT in Boston.

CSI-CHAT Intelligence Tools

csi-chatA new software product called “Crowd Sourced Intelligence – Cyber Hate And Threats” (CSI CHAT) has been developed for OHPI by final year software engineering students at Monash University. The new product connects to the data collected in and allows users from select organisations to file the incoming items according to their own schema, create incident reports linked to one or more items and generate advanced statistical reports for trend analysis. Work on this project is almost complete and feedback from stakeholders has been very positive.


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This article is an extract based on OHPI’s Annual Report for the 2016 Financial Year. Return to the Report.