content moderation
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Responses to Holocaust Memorial Day 2021
Each year on January 27th we publish an article for International Holocaust Memorial Day. Then we receive the comments. We document them, moderate them, and ban posters where we feel it is appropriate. Then we share an article about what we removed and why. We end up doing this every year, it is incredibly painful…
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Moderation Report 7 Jan 2021
Our brief report on events in Washington DC today received a significant number of comments on Facebook. A number of them tried to promote conspiracy theories, engaged in trolling or otherwise drew out attention for further investigation. In the interest of transparency this report highlights why we banned a number of these accounts from our…
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Facebook: Increased reporting is not the answer to cyberbullying
Recently we came across two articles that look at the content moderation on social media. The first relates to the lives of social media content moderators, the people who actually filter out user-generated content that doesn’t meet the social media standards. Most of this work has been outsourced to Asian countries. The article puts to…