Are you ready to become a leader in tackling Online Hate?
Responding to Online Hate
(one and a half hour introductory workshop)
From November 2024, we will run one and a half hour training sessions on Responding to Online Hate. The usual cost of this training is $55 per person or $550 for a private group session (10 to 25 people) from an organisation.
What does the training cover?
Our introductory course on responding to online hate clarifies what hate-speech is and explores some of its impacts. In this course, you will also learn how to identify hate-speech better online and understand why reporting hate-speech to social media platforms is essential, as well as how to do so.
This training will give participants:
- A greater understanding of and sensitivity to the forms of hate-speech most relevant in today’s digital landscape,
- An understanding of how hate-speech can impact both targeted communities and society as a whole,
- A framework for identifying what does and does not qualify as hate-speech, and
- The ability to actively combat hate-speech online to make social media platforms safer for minority groups.
This training is essential for anyone who represents communities targeted by online hate-speech, wants to gain a better understanding of hate-speech and the ways it can spread online, or wants the skills to take an active role in promoting equality and inclusion.
Upon completion, participants will receive a certificate verifying that they have completed this introductory training on tackling online hate-speech.
For enquiries, email chris@ohpi.org.au.
Expert Programme on Tackling Online Hate
Our Expert Programme on Tackling Online Hate is designed for those wanting to be leaders in tackling the online hate that impacts their community. In this program we will share training and tools developed for the Online Hate Prevention Institute’s internal use and refined over more than a decade. The training will give participants the skills and access to become an online Triage Analysts, able to identify, document, report on, and escalate concerns over harmful content.
The course involves an initial 8 contact-hours of training, delivered live online by OHPI staff, followed by participation in at least four one-hour community of practice sessions. Graduates will be provided a certificate and will have on-going access to community of practice session and the ability to collaborate with the Online Hate Prevention Institute in responding to the hate they collect.
The training is based on training programs delivered in Australia, New Zealand, and Brussels. The cost of the Expert Programme is $660 per participant.
Those who complete the training and become online Triage Analysts will be able to respond during major events and emergency situations to reduce the spread of hate-speech, extremism, and disinformation online. They will serve as a bridge between local communities impacted by hate, and the platforms, systems, and organisations that can escalate responses and address systemic failures.
This training is perfect for anyone from a community targeted by online-hate, or who wishes to support these communities, and who wants to gain a better understanding of hate-speech, the ways it spreads online, and how to respond at an expert professional level. These specialist skills will be particularly beneficial to those in the equity and inclusion space who regularly encounter concerns related to online content.
What will I learn?
Our training covers the following elements:
- How to find online hate-speech using our world class investigative techniques.
- How to document and archive hate, including submission to OHPI’s archive.
- How to analyse online hate data for articles, reports and manifests.
The training includes specific introductions to finding content on mainstream sites including Facebook, Instagram, Threads, X (Twitter), YouTube, TikTok, Reddit, and LinkedIn, as well as the fringe sites like Bitchute and Gab.
The training will focus on online hate generally, but we expect participants will want to focus on the hate impacting their community, or other specific types of hate of interest to them. The Online Hate Prevention Institute covers all forms of online hate, and we will support each participant in focusing on the types of hate of interest to them.
The data gathered from participants will contribute to the Online Hate Prevention Institute’s global data pool. This data may facilitate further action including through research, public policy work, and public education.
How is the training structured?
This is a 20 hour program that involves 8 hours of lectures, 8 hours of practical work collecting data in your own time, and 4 hours of community of practice workshops discussing your practical work.
The lecture component will be delivered online in a 2-hour sessions in the evenings, or in intensive mode over 2-4 days during the day. If you miss a session you will usually have the opportunity to attend another cohort’s session at a later time.
You will start with the lectures that will give you the skills you need, then use those skills to monitor social media for online hate. As you monitor you will be able to attend community of practice sessions to discuss what you are seeing with staff from the Online Hate Prevention Institute and other program participants. These discussions will provide peer support. Upon completion of all lectures, eight hours of monitoring, and four community of practice sessions, participants will receive a certificate as an OHPI Triage Analyst. Further monitoring and attendance at future community of practice sessions is optional.
For enquiries, email chris@ohpi.org.au.
The Online Hate Prevention Institute also offers a range of other training programs. Learn more here.
Applications for training sessions are currently closed.
If you would like to be notified of any future training sessions, please fill in your contact details on the following form.